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Survey finds hiring qualified candidates a top workforce challenge

In a survey conducted by OnShift, a human capital management software company of over 2,100 skilled nursing, senior living and healthcare professionals found the number one issue was finding and hiring qualified people, followed closely by employee turnover.
Respondents were asked about their top workforce challenges and the effects that COVID-19 is having on their employees and facilities. In 2019, employee turnover was the number one concern and hiring second, a reverse of this year’s results.

In addition, staffing to meet resident needs and managing labor costs made the list and almost 75% claimed to have trouble consistently filling shifts. Employee burnout and fear over safety concerns were the top personal challenges reported.

“Providers recognize the tremendous sacrifices their employees have made during this unprecedented time, and they understand the impact these sacrifices have had on their team’s well-being,”

OnShift President and COO Ray Desrochers said.
 

In response to all these concerns, many operators are utilizing new technologies to simplify day-to-day staff operations in addition to adapting many programs and policies to better meet the needs of their workers.
 
 

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