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Email*

In your most recent Customer Service experience, how did you contact our representatives?*
- Srxnow
- Phone
- Email

How quick were our representatives in getting back to you?*
1 2 3 4 5
Least

Most
How able were they to resolve your question or issue?*
1 2 3 4 5
Least

Most
How confident are you that SpecialtyRx will come through in any weather or situation?*
1 2 3 4 5
Least

Most

How satisfied are you with the ease of reaching the customer service rep you needed?*
1 2 3 4 5
Least

Most
How satisfied are you with the knowledge of the situation your customer rep had with your problem?*
1 2 3 4 5
Least

Most
How satisfied are you with the quality of communication provided by your customer service rep?*
1 2 3 4 5
Least

Most
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How satisfied are you with the quality of communication provided by your customer service rep?*
1 2 3 4 5
Speed?
Efficiency?
Condition of Delivery?
Least

Most
Have you ever waited longer than promised for a delivery?*
- Yes
- No
How many times has this occurred?

Can you name someone on the SpecialtyRx team who has made a difference for you or for those in your care?*
In what particular areas would you like to see SpecialtyRx improve? Feel free to get specific; we love detailed feedback!*

How do you personally feel we can improve your customer service needs?*

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